Privacy Policy

1. Who We Are

Learn with Faisal (LWF), operated by Faisal Adnan, is a tech mentorship platform based in Lahore, Pakistan. We can be reached at hello@faisaladnan.com. We are the data controller for the personal information we collect through our platform, website, and services.

2. What Data We Collect

We collect the following categories of personal data:

• Identity Data: Name, username, profile photo.
• Contact Data: Email address, phone number, city.
• Application Data: Educational background, employment history, career goals (from application forms).
• Payment Data: Transaction records (we do not store card details — processed by secure third-party providers).
• Usage Data: How you interact with our website (pages visited, time spent, IP address).
• Communication Data: Messages, session notes, WhatsApp communications for program-related matters.

3. How We Use Your Data

We use your personal data to:

• Process your enrollment and deliver our mentorship programs.
• Communicate regarding your program, schedule, and progress.
• Process payments and maintain financial records.
• Provide career placement support (with your explicit consent to share with potential employers).
• Send program updates, learning materials, and relevant communications.
• Improve our programs and website through aggregated, anonymized analytics.
• Publish success stories and testimonials (only with your explicit written consent).

4. Data Sharing

We do not sell your personal data. We may share your data with:

• Hiring Partners: Only your career-relevant information, and only with your explicit consent for placement purposes.
• Payment Processors: Secure third-party providers (JazzCash, banks) as required to process transactions.
• Service Providers: Tools we use to operate (email, hosting, analytics) bound by strict data processing agreements.
• Legal Requirements: When required by law, court order, or government authority.

5. Cookies

Our website uses cookies to enhance your experience. These include essential cookies (required for site function), analytics cookies (help us understand usage), and preference cookies (remember your settings). You can control cookies through your browser settings. Declining non-essential cookies will not affect core site functionality.

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Application data is retained for 2 years. Enrolled student data is retained for 5 years post-completion. Financial records are retained for 7 years as required by Pakistan tax law. You may request deletion of your data (subject to legal retention requirements).

7. Your Rights

You have the right to:

• Access your personal data we hold.
• Correct inaccurate data.
• Request deletion of your data (subject to legal requirements).
• Withdraw consent for marketing communications at any time.
• Data portability — receive your data in a machine-readable format.

To exercise these rights, email us at hello@faisaladnan.com

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

For privacy-related questions or to exercise your rights, contact our privacy team at: hello@faisaladnan.com or call +92 336 5272424.